This Privacy Notice applies to the personal data that we collect about you for the purposes of providing you with our products and services we offer. By using Nestlé Sites (as defined below) or by giving us your personal data, you accept the practices described in this Privacy Notice. If you do not agree to this Privacy Notice, please do not use Nestlé Sites (as defined below) or give us any personal data.
Nestlé reserves the right to make changes to this Privacy Notice at any time. We encourage you to regularly review this Privacy Notice to make sure you are aware of any changes and how your personal data may be used.
Nestlé may collect personal data about you from a variety of sources, including through:
This is data that you provide to us with your consent for a specified purpose, including:
We may collect information about you from other legitimate sources for the purpose of providing you with our products and services. Such sources include third party data aggregators, Nestlé promotional partners, public sources and third party social networking sites. Such information may include:
Nestlé does not knowingly solicit or collect personal data from children below the age of 12 [Note that this is based on the Nestle internal marketing to children guidelines. If your market has a stricter age limit then this may be changed]. If Nestlé discovers that it has accidentally collected personal data from a child below , it will remove that child’s personal data from its records as soon as reasonably possible. However, Nestlé may collect personal data about children below the age of 12 years of age from the parent or custodian directly and therefore with their explicit consent.
Nestlé collects and uses personal data only as necessary for the purposes for which it was obtained. Nestlé may use your personal data for some or all of the following purposes:
Right to opt-out of marketing communications
Please note that even if you opt-out from receiving marketing communications, you may still receive administrative communications from Nestlé, such as order confirmations and notifications about your account activities (e.g. account confirmations and password changes).
You have a right to request access to your personal data. You may send us a request for access. If Nestlé cannot provide access to your personal data, it will provide you with the reasons why. [Delete if this is not permitted in your market: Depending on the nature of the request, Nestlé may charge a reasonable fee for providing access to your personal information.]
You also have the right to request that Nestlé correct any inaccuracies in your personal data. If you have an account with Nestlé for a Nestlé Site, this can usually be done through the appropriate "your account" or “your profile” section(s) on the Nestlé Site (if available). Otherwise, you can send us a request to rectify your data.
In order to keep your personal data secure, Nestlé has implemented a number of security measures, including:
Prior authentication for account access - Nestlé requires its registered consumers to verify their identity (e.g. login ID and password) before they can access or make changes to their account. This is aimed to prevent unauthorized accesses.
Nestlé will only retain your personal data for as long as it is necessary for the stated purpose, taking into account also our need to answer queries or resolve problems, provide improved and new services, and comply with legal requirements under applicable laws.
This means that we may retain your personal data for a reasonable period after your last interaction with us. When the personal data that we collect is no longer required in this way, we destroy or delete it in a secure manner.
Nestlé acts as “data controller” for the personal data it processes in the framework of this Privacy Notice. If you have any questions or comments regarding this Privacy Notice or Nestlé’s personal data collection practices, please contact us by
Phone at For KSA and UAE toll free: 8008-971971
For other countries: +971-4-8100000
Email at firstname.lastname@example.org
Mail at Nestlé Middle East FZE, P.O. Box 17327 Dubai, United Arab Emirates.